Laithwaites Reviews

Laithwaites.com offers a range of wine prices to cater to various preferences and budgets. For individual bottles, the starting price is around $10, with some selections reaching up to $50 or more, reflecting the wine's rarity and quality. They also provide mixed cases as an option for those looking to explore different wines. As a special offer, customers can enjoy significant savings, such as getting eight bottles of wine and two stemless glasses for $50, including free shipping. Subsequent purchases may involve a cost of $180 every three months for a dozen bottles, which includes a $20 shipping fee. Additionally, Laithwaites offers an Unlimited delivery service for a yearly fee, allowing customers to order any number of bottles without incurring individual delivery charges.

Laithwaites.com is renowned for its best-selling wines and special offers that appeal to a wide range of wine enthusiasts. Among the popular products are the Top Ten reds and whites, which include award-winning selections like the 98-point Super Tuscan, gold-medal French bestseller Cabalié, and the 93-point Black Stump Reserve. Customers can save over 25% and pay just $12.99 a bottle for these top picks. The service also features personalized wine clubs and wine sales, allowing customers to discover new favorites tailored to their preferences. Moreover, Laithwaites.com often includes bonus deals, such as discounted prices on new discoveries and free glassware with certain purchases, enhancing the overall value and experience.

Laithwaites.com provides customers with multiple payment options to facilitate a smooth transaction process. Customers can choose to pay for their wine purchases using credit cards, which is a commonly preferred method. Additionally, the website offers the convenience of using PayPal, allowing for secure and quick payments without the need to enter card details for each transaction. The site ensures that the payment process is user-friendly and secure, with a focus on protecting customer information and providing a hassle-free shopping experience.

Laithwaites.com ensures customer satisfaction with a flexible return policy. If a customer is not completely satisfied with a purchase, they can contact the Customer Service team to arrange a return or replacement. As for shipping, Laithwaites offers various options, including standard and expedited services. The applicable tax, shipping costs, and any additional discounts are displayed at checkout, providing transparency and convenience for customers. The company also allows changes to the shipping address if needed, which can be done by contacting their customer service.

Customer reviews about Laithwaites.com are varied, with some customers expressing high satisfaction with the quality of wines and the service provided. Many appreciate the selection of wines that are often unavailable locally, the pre-paid shipping option, and the ease of navigating the website. Positive experiences also include quick and reliable service, special offers without pressure to purchase, and the enjoyment of sharing wines with friends. On the other hand, some customers have mentioned inconsistencies in customer service and difficulties with wine club memberships and credit card charges. Overall, the reviews suggest that while many customers have a positive view of Laithwaites.com, there are areas where the company could improve, particularly in customer service.

To contact Laithwaites.com for assistance with an order or for any inquiries, call the Customer Service team at 1-800-649-4637. For personalized recommendations and wine advice, contact a Personal Wine Advisor at 1-888-863-7386 or email at wineadvisors@laithwaites.com. Additionally, there is an option to fill out a form on their website for direct communication. If residing in the UK, the contact number is 03330 148 168, available Monday to Friday from 9:00 to 17:00 and Saturday from 9:00 to 14:00.

To manage your account and payments on Laithwaites.com, sign in to your account where you can enjoy exclusive access to wine club subscriptions, special offers, and personalized wine selections. Once logged in, you can customize your wine club cases, view upcoming orders, and manage your wine subscriptions. For any changes or updates to your payment information, the account management section provides options to update your payment details securely.